3.Our buyer protection only protects payment methods on as below. If you have any question about the payment, please feel free to contact us. 1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO) As we are international seller, all the items will be shipped directly from China. Please be advised international delivery highly depends on weather, public holidays, Customs checking, ect. please wait for your parcel patiently. Generally,USA delivery time is around 7-14 working days. For most other countries, it usually takes around 15-25 working days to your country.Delay may be happened during any holiday like Christmas or new year,etc. If you have not received your shipment within 45 days after payment, please contact us. We will track the shipment and get back to you as soon as possible. Customer\`s 100% satisfaction is our basic principle and goal! 2. Orders will be processed timely after the payment verification.In case of some items out of stock,we will arrange to make immediately. 3. We will take your registered address in as your delivery address ONLY, pls ensure you register the right information and we will not be responsible for any wrong delivery address;your purchased items will be shipped within 72 hours. 4. Any import fees and charges are the buyer\`s responsibility. To ensure you receive upon min tax, we declare as "Gift/Sample" with low value. We will try our every effort to maintain high standards of excellence and strive for 100% customer satisfaction! Your feedback is extremely important to us please do contact us immediately before you give negative or neutral feedback so we could understand your concern and solve the problem in the first time. If the goods have any problem. We will work with you to solve any problem and give you a satisfactory solution. Please do not leave us neutral or negative feedback without contacting us. If you did not hear from us within 24 hours please check your massages in your mail box and try to contract us via trade manage email or call us, we are always here to do our best to solve your problem let us build a healthy positive and prosperous ali community together! 1. If you have some suggestion or advice on how to improving or innovating the lure,pls leave your messages in our shop.we will send you new lure as gift in case of success. 2. If you catch a big fish,pls send us the pictures and we will send you new lure as gift for your testing. |