JITAI Store support following payment methods. All payments made on AliExpress are processed by Alipay.
Your money is deposited securely by . Money is released to us only after you confirm delivery.
JITAI Store support shipping to majority countries worldwide, if you can not find your country in address option list, please contact with us.
In normal condtions, packages shall be shipped in 2~5 working days after valid payment.
All goods will be inspected carefully before packing.
We declare all our post packages in "catagory of items" as "Fishing Tackle" with low value between 1USD to 20USD.
We ship orders strictly according to order address, if any changes of address, please inform us immediately before we shipping it out.
Time of delivery is counted after package shipped out, NOT time of placing order.
Packages shipped via EMS, DHL or other courier, majority would arrive in 5 ~ 15 days. Please understand the customs may hold package for inspection.
Delivery time via post service(for reference only, delivery time would be affected by many factors such as weather, customs inspection...):
7~22 Days: Asia, North America
12~39 Days: West Euro, Mid-East, Oceania, East Euro
30~65 Days: South America, Africa, South Africa.
The customs may hold packages for inspection, please understand and kindly wait, you can also inform us to extend order protection time.
For any papers or help needed for customs clarification, please keep us informed, we will reply promptly.
The product selling in our store does NOT include any local taxes, nor we are obligated to pay local taxes. Please note this before ordering, especially for customers from Argentina.
For any question or problem towarding JITAI products, you are welcome to contact us, we will reply you promptly.
Being an fishing product provider and fishing enthusiast, we would be highly appreciated to any suggestions for improving our product quality and service standard.
We offer warranty service, any questions about the products, please kindly contact us firstly, replacement or compensation shall be made according to per situation.
Service time: 9:00 a.m ~ 23: 00 p.m. Monday~ Saturday, you can also leave us message if we are not there to reply you in real time.
Q: Can you do customize service?
A: Yes, JITAI Store offer personalized service expecially for fishing reel products, you are welcome to inquiry with us.
Q: What if I didn\`t receive my product or received problem item?
A: Please contact us immediately if there are any problem, we will help you solve the problem timely. Please do not promptly give negative comments.
Q: How to get an extra discount?
A: We will make discount or coupons time to time, please click "ADD TO STORE LIST" in our store gate page; another way is sharing us with your catches with our products.
Q: Can I ask you other questions?
A: Yes, we are allowed to answer any questions customers may have and would be happy to reply in the scope of our knowledge.
If you have more questions concerning for our products or fishing, please contact with us, we are always here to help.
Your positive feedback and detailed reviews will help other buyers to make purchase decisions. We also welcome you share with us your happy moments during the fishing time!
If you are dissatisfied for any reason, please contact us before leaving feedback. We will do our best to create a positive experience for you.